Returns & Exchanges
At Bel Furniture, we want you to be completely satisfied with your home furnishing purchase. If your new furniture doesn't perfectly fit your space, we offer a straightforward return and exchange process within 3 days of delivery or pickup.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit your local Bel Furniture showroom within 72 hours of receiving your items to begin the return authorization process.
- 2.Prepare Documentation
Ensure you have your original sales receipt and that all items are in their original, showroom-condition with all packaging materials and tags attached.
- 3.Schedule Inspection
Our logistics team will coordinate a time to inspect the furniture for any damages or signs of use to ensure it meets our restocking eligibility requirements.
- 4.Receive Refund or Credit
Once approved, we will process your refund to the original payment method or apply a store credit, minus any applicable delivery and restocking fees.
